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    Terms of Service

    Last updated: August 6, 2026

    Agreement to Terms

    By downloading, installing, or using the Hey Kevin application ("App"), you agree to be bound by these Terms of Service ("Terms"). The App is operated by Travel Advisory LLC ("Company," "we," "us," or "our"). If you do not agree with these Terms, do not use the App.

    Eligibility

    You must be at least 18 years of age to use the App. By using the App, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

    Description of Service

    Hey Kevin is an AI-powered phone answering service for individuals and small businesses. The App answers incoming calls on your behalf, screens callers, generates call summaries using artificial intelligence, and delivers those summaries to you via text message.

    Phone Number Provisioning

    Upon account creation, a dedicated phone number is provisioned for your account via Twilio. This number is used to receive and route calls on your behalf. If you delete your account or your subscription expires, your provisioned phone number may be released and is not guaranteed to be recoverable.

    Acceptable Use

    You agree not to:

    • Use the App for any unlawful purpose
    • Attempt to interfere with or disrupt the App's infrastructure
    • Reverse-engineer, decompile, or disassemble the App
    • Use the App to harass, abuse, or harm others
    • Resell or redistribute the service without our written consent

    Limitation of Liability

    The App is provided "as is" and "as available." We do not guarantee that the App will be uninterrupted, error-free, or that all calls will be answered or accurately transcribed. To the fullest extent permitted by law, Travel Advisory LLC shall not be liable for:

    • Missed calls or failed call routing
    • Inaccurate transcriptions or call summaries
    • Any indirect, incidental, special, or consequential damages
    • Loss of business or revenue resulting from use of the App

    Subscription & Payment

    Hey Kevin offers the following auto-renewable monthly subscriptions: Personal ($9.99/month), Business ($49.99/month), and Business Pro ($79.99/month). New accounts include a 14-day free trial. Payment is charged to your Apple ID account at confirmation of purchase. Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period. You can manage or cancel subscriptions in your device's Settings > Apple ID > Subscriptions. Prices may vary by region and are displayed in the App prior to purchase.

    Privacy

    Your use of the App is also governed by our Privacy Policy, available at https://heykevin.one/privacy.

    Termination

    We reserve the right to suspend or terminate your access to the App at any time, with or without cause. You may stop using the App at any time by deleting it from your device and canceling any active subscriptions.

    Changes to Terms

    We may update these Terms from time to time. Continued use of the App after changes constitutes acceptance of the revised Terms. We will notify users of material changes through the App or via email.

    Governing Law

    These Terms are governed by the laws of the Commonwealth of Massachusetts. Any disputes shall be resolved in the state and federal courts located in the Commonwealth of Massachusetts.

    SMS/Text Messaging Terms

    By creating a Hey Kevin account you agree to receive service text messages — call summaries, voicemail alerts, and account notices — from Hey Kevin at the dedicated phone number assigned to you. Message frequency varies with your call volume. Message and data rates may apply. Reply STOP to cancel at any time. Reply HELP for help, or contact contact@heykevin.one. Carriers are not liable for delayed or undelivered messages.

    Contact Us

    If you have questions about these Terms, contact us at: contact@heykevin.one